Last updated: June 2026
Movely LLC (“Movely”, “we”, “us”, or “our”) is a company incorporated in the State of New York, USA. Our registered address is 447 Broadway, 2nd Floor, New York, NY 10013.
Movely operates the website wemovely.com and provides long-term apartment search, tenant application support, contract review, and relocation assistance services. We also operate connected products including MoveIn Pass (moveinpass.wemovely.com) and Rentproof.ai.
Movely LLC is the data controller for all personal data collected through our website and services. This means we determine the purposes and means of processing your personal data.
For any questions, requests, or concerns about how we handle your personal data, please contact us at:
We collect different types of personal data depending on how you interact with us:
We collect data you give us when you:
When you visit wemovely.com, our servers and third-party analytics tools automatically collect technical data about your visit. This is used to improve the website and understand how people find and use our service.
We may receive data about you from:
We process your personal data only where we have a lawful basis to do so. Our legal bases are:
| Legal basis | When we rely on it |
|---|---|
| Contract performance | When we need your data to deliver the service you have purchased — apartment search, viewings, contract review, or relocation support. |
| Legitimate interests | To improve our services, prevent fraud, send relevant service updates, and maintain business records. We always balance our interests against your rights. |
| Legal obligation | When required by law, such as maintaining financial records, responding to court orders, or cooperating with regulatory authorities. |
| Consent | For marketing emails and newsletters — you can withdraw consent at any time by clicking “unsubscribe” or emailing us. |
We never use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
We do not sell your personal data. We share it only where necessary and with appropriate safeguards:
To present you as a prospective tenant, we share your name, employment information, income evidence, and references with landlords and their agents. We share only what is needed and only with your knowledge.
| Provider | Purpose | Location |
|---|---|---|
| Stripe | Payment processing | USA / EU |
| Netlify | Website hosting and form submissions | USA |
| Tidio | Live chat support | EU (Poland) |
| Google (Analytics) | Website analytics | USA / EU |
| Calendly / Cal.com | Appointment booking | USA |
| Email service provider | Transactional and marketing emails | EU |
All our service providers are contractually required to protect your data and process it only as instructed.
If you were referred to us by an affiliate partner, we may confirm to them that a referral converted to a paying client (without sharing your personal details).
If your employer has engaged Movely for Business to relocate you, your employer may receive status updates about your housing search progress.
We may disclose your data if required by law, court order, or to protect the rights, property, or safety of Movely, our clients, or the public.
Movely operates globally and your data may be transferred to and processed in countries outside your own, including the United States and countries in the European Economic Area (EEA).
When we transfer data from the EEA to countries without an adequacy decision, we rely on:
You may request a copy of the transfer safeguards we have in place by contacting [email protected].
| Data category | Retention period | Reason |
|---|---|---|
| Active client data | Duration of service + 2 years | Service delivery and dispute resolution |
| Financial / transaction records | 7 years | Legal and tax obligations |
| Enquiry data (no purchase) | 12 months | Legitimate interest in follow-up |
| Newsletter subscribers | Until unsubscribe | Consent-based |
| Website analytics | 26 months | Platform improvement |
| Support communications | 3 years | Quality assurance and dispute resolution |
When data is no longer needed, we securely delete or anonymise it.
Depending on your location, you have the following rights regarding your personal data:
To exercise any of these rights, email [email protected] with your full name and the right you wish to exercise. We will respond within 30 days.
We use cookies and similar tracking technologies on wemovely.com. For full details, please see our Cookie Policy.
In summary, we use:
You can manage your cookie preferences at any time using the cookie banner or by visiting our Cookie Settings page.
Our services are directed to adults aged 18 and over. We do not knowingly collect personal data from children under 18. If you believe a child has provided us with personal data, please contact us immediately at [email protected] and we will delete that information promptly.
We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These include:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay as required by applicable law.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. When we make material changes, we will:
We encourage you to review this policy periodically. Your continued use of our services after a change constitutes acceptance of the updated policy.
Write to us at [email protected] and we'll get back to you promptly.